Join the Team
Want to join the team? We’re hiring.
Join a diverse team of seasoned professionals, recent graduates, and people who share a passion for furniture. Currently seeking individuals to join our North American team in Sales, Account Management, and Project Management teams. All positions offer a collaborative work environment, hybrid work options, growth and opportunity, and free parking (at Mississauga, Toronto).
The Collective welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Think you might be a fit for a position not listed below? We'd love to hear from you! Send us an email to careers@collective.space and make sure to let us know where you are located.
Job Summary
We are looking for an experienced Operations Manager to oversee the seamless execution of furniture and demountable wall installations. The successful candidate will play a crucial role in coordinating and managing all aspects of installation projects, ensuring efficiency, quality, and client satisfaction.
Apply for this positionSummary of Responsibilities
1. Project Planning and Coordination:
- Develop comprehensive installation plans, considering project timelines, resource allocation, and client requirements.
For Demountable Wall Projects:
- Work closely with designers and architects to interpret and implement detailed specifications for demountable wall systems, including layout, materials, and finishes.
- Coordinate the pre-installation site assessment to verify dimensions, wall alignment, and structural integrity to ensure accurate and efficient installation.
- Schedule and manage the sequencing of wall installations to minimize disruption to ongoing operations and other trades on-site.
- Ensure that all demountable wall components are delivered and stored properly, and that any customizations or modifications are executed according to client specifications.
- Collaborate with project managers, designers, and clients to ensure clear communication and alignment on project goals.
2. Team Leadership:
- Supervise, mentor, and lead a team of installation technicians.
- Conduct regular team meetings to discuss project updates, address challenges, and foster a collaborative work environment.
3. Resource Management:
- Efficiently allocate labor, equipment, and materials to meet project deadlines and budget constraints.
- Source and manage subcontractors as needed, ensuring compliance with company standards.
4. Quality Assurance:
- Implement and enforce installation best practices to maintain high-quality standards.
- Conduct regular site inspections to identify and address potential issues proactively.
5. Client Relationship Management:
- Serve as the primary point of contact for clients during installation projects.
- Address client concerns promptly, ensuring a positive and collaborative working relationship.
6. Safety and Compliance:
- Ensure all installation activities adhere to safety regulations and company policies.
- Conduct regular safety training sessions and audits to promote a secure working environment.
Experience/Skills
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Proven experience in project management, specifically in furniture and demountable wall installation.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent organizational and multitasking abilities.
- In-depth knowledge of industry best practices and installation techniques.
- Exceptional communication and interpersonal skills.
Job Summary
As a Sales Associate at Ergoworks Atlantic, a division of The Collective, you will play a pivotal role in supporting the New Brunswick sales team by assisting with administrative tasks, coordinating sales activities, and providing excellent customer service to clients. This position offers a fantastic opportunity for a motivated individual to contribute to our company's growth and success.
Apply for this positionSummary of Responsibilities
Administrative Support:
Provide administrative assistance to the sales team, including managing calendars, scheduling appointments, and preparing sales documents and reports.
Customer Interaction:
Act as a point of contact for client inquiries, providing information about our products and services, addressing questions, and ensuring a positive client experience.
Quotation and Proposal Assistance:
Assist in the preparation of sales quotations and proposals, ensuring accuracy and completeness in line with client requirements.
Sales Order Processing:
Manage the sales order process, including tracking, and ensuring timely delivery to clients.
Sales Data Management:
Maintain accurate and up-to-date sales records, customer databases, and project files.
Collaboration: Work closely with the sales team to coordinate sales activities, monitor progress, and provide timely updates on customer interactions.
Client Follow-Up:
Conduct follow-up calls or emails to clients on prospective and current quotations to gather feedback, address concerns, and ensure satisfaction with our products costing and services.
Market Research:
Assist in researching market trends, competitor analysis, and identifying potential business opportunities.
Experience/Skills
•High school diploma or equivalent; bachelor's degree in business or a related field is a plus.
•Proven experience in an administrative or sales support role.
•Excellent communication and interpersonal skills.
•Strong organizational and multitasking abilities.
•Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
•Detail-oriented with a high degree of accuracy.
•Customer-focused with a commitment to delivering exceptional service.
•Ability to work collaboratively in a team environment.
•Knowledge of demountable walls and furniture installations (preferred but not required).
Job Summary
As an installer, you will be responsible for the installation and service of Architectural walls, workspace furniture and related products for both our Corporate and Government clients.
Apply for this positionSummary of Responsibilities
• Review project(s) with Operations Manager – New Brunswick/Project Manager/Lead Installer, to understand scope of work and plan for completing project.
• Properly and safely assemble furniture per plan.
• Operate in an organized and safe manner; in accordance with sound industry standards & practices
• Stay on pace, think ahead as you do your work, be efficient and productive, eliminate wasted time.
• Respect the customer’s surroundings, act professionally, always be aware that you are working in their space.
• Act honestly, in good faith and in the best interests of the Company;
• Accurately complete work orders, including hours worked by day and job.
• Frequently assist with unloading furniture and delivering to client’s office.
• Maintain tools and equipment, use the correct tool for the job.
• Operate safely, be aware of hazardous conditions, report all unsafe conditions to the manager; wear personal protective equipment where appropriate.
• Communicate with customers to inform, build trust and confidence, resolve issues, and enhance their overall experience.
• Walks project and develops punch lists.
• Act in accordance with all applicable laws, regulations or standards of all relevant authorities having jurisdiction.
• Protect the interests of the Employer and its business to the best of your ability and judgement and in a manner consistent with standards prevailing in similar businesses in Canada.
• You will also be required to perform other duties as may be assigned to you from time to time.
Experience/Skills
• High school diploma or equivalent; some college an asset.
• Furniture & wall installation experience & knowledge an asset.
• Excellent communication and interpersonal skills.
• Efficient & Detail-oriented with a high degree of accuracy.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work collaboratively and independently.
Job Summary
We are looking for a CAD Specialist who can join our CAD team to help prepare drawings and plans and support our client projects. They will make a meaningful contribution to our overall design, value engineer and visual creation.
Someone who enjoys the creative approach of product application, organization, and interior design will thrive in this position.
Summary of Responsibilities
Your primary role will be to provide CAD services (space planning, drawing and product specifying) for all products offered by The Collective to its clients. Working closely with Sales, Project and CSR team members, you will be responsible for ensuring our proposed furniture solutions are specified correctly, are appropriate for the client space, and provide accurate CAD drawings to ensure the solutions are installed as intended. You will be part of our CAD team, and may be required to communicate directly with design professionals and our key client contacts to ensure assigned projects are completed and client expectation are met.
- Specification of primarily Teknion, Global and Global Contract products;
- Using 20-20 and AutoCAD, create typical in plan view and 3D
- Utilize SketchUp and VRay, provide visual renderings to support the sales process
- Participate in client meetings to determine end user requirements
- Create specials in AutoCAD for supplier approval and pricing
- Provide installation drawings for assigned projects
- Meet with Field Project Managers, Account Managers and Installation Lead Hands to preview installation requirements
- Participation in supplier and industry training programs
Experience/Skills
- 2+ years of progressive experience working in a similar role in the office furniture industry.
- Post-secondary diploma or degree in Interior Design or Architecture
- Experience in developing personal time management and organizational skills
- Required to undertake multiple projects or facets of various projects
- Experience liaising with external contracts to exchange information on interior design materials and methods
- Proficient in MS Office, including Word, Excel and Outlook software
- Strong working knowledge of AutoCAD 2D is mandatory, accompanied with AutoCAD 3D is a bonus
Job Summary
If you aspire to have client face-to-face interaction and enjoy the process of working with multiple stakeholders to see the clients' vision, come to fruition, we have just the position for you!
What We Offer:
• Collaborative work environment
• Hybrid work options
• Free parking at our Mississauga location
• Growth and opportunity
The Collective welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Summary of Responsibilities
As a member of the corporate sales team, your role will incorporate a number of sales and project management responsibilities.
Some key functions of this role will be:
•Act as a single point of contact for all client related communication and related a ctivities including showroom tours, proposals, order placement, project management and deficiency resolution.
•Coordinate resources and develop responses to all client inquiries
•Work with aligned and ancillary manufacturers, as well as installers to obtain lead times, discounts and pricing for order quotes.
•Provide administrative support to always ensure accuracy of orders and a positive customer experience.
•Develop product specifications independently or with the design department to produce detailed, accurate and professional looking quotes and correspond with the customer in a timely manner.
•Team liaison between client services and CAD as necessary, to expedite project completion and client deliverables
•Site-manage installations and reconfigurations for specified clients
•Ensure accurate and timely placement of orders, scheduling, installations, and completion of deficiencies are done to the client’s satisfaction
•Complete site measurements and critical dimensions in advance of installation
•Prepare and/or review CAD drawings to ensure accuracy and completeness
•Participate in meetings with Sales, Design, and client representatives as necessary
•Participate in final walk through and create deficiency list and propose remedies/solutions where possible and as required
•Provide user instruction for all installed products
•Participate and contribute in formulating client strategy
•Participate in development of RFP responses
•Actively solicit your own business and client network to expand our client base and increase team sales, as time permits
Experience/Skills
•2-3 years of experience with furniture related salesand/or installation experience is preferred.
•Proven success in a fast-paced client focused role highlighting problem solving, and relationship management.
•In depth knowledge of the Contract Furniture industry with preexisting relationships with open line manufacturers in the market (preferred).
•Ability to manage competing priorities and execute several complex projects simultaneously.
•Strong Spatial sense with the ability to relay layout and planning concepts to clients and designers.
•Previous facilities management, project management and/or design experience is an asset.
•Previous experience in Commercial or Residential design.
Job Summary
We are looking for a Project Designer who can join our design team in the Bay Area to help prepare drawings and plans to support our client projects. You will make a meaningful contribution to our overall design, value engineer and visual creation.
Someone who enjoys the creative approach of product application, organization, and interior design will thrive in this position.
Summary of Responsibilities
Your primary role will be to provide Design services (space planning, drawing and product specifying) for all products offered by The Collective to its clients. Working closely with Sales, Project and CSR team members, you will be responsible for ensuring our proposed furniture solutions are specified correctly, are appropriate for the client space, and provide accurate CAD drawings to ensure the solutions are installed as intended. You will be part of our design team and may be required to communicate directly with design professionals and our key client contacts to ensure assigned projects are completed and client expectations are met.
- Specification of primarily Teknion and other manufacturer products;
- Using 20-20 and AutoCAD, create typical in plan view and 3D;
- Utilize SketchUp and VRay, provide visual renderings to support the sales process.
- Participate in client meetings to determine end user requirements;
- Create specials in AutoCAD for supplier approval and pricing;
- Provide installation drawings for assigned projects;
- Meet with Field Project Managers, Account Managers and Installation Lead Hands to preview installation requirements;
- Participation in supplier and industry training programs;
Experience/Skills
- 2+ years of progressive experience working in a similar role in the office furniture industry.
- Post-secondary diploma or degree in Interior Design or Architecture
- Experience in developing personal time management and organizational skills
- Required to undertake multiple projects or facets of various projects
- Experience liaising with external contracts to exchange information on interior design materials and methods
- Proficient in MS Office, including Word, Excel and Outlook software
- Strong working knowledge of AutoCAD 2D is mandatory, accompanied with AutoCAD 3D is a bonus
Job Summary
The Field Project Manager (PM) will be responsible for multiple projects at any one time. The PM is responsible to respond to on-site issues and maintain continuous status communications to the Project Executive, Salesperson, Customer Service and the Customer. The PM manages communications until the projects are completed.
Apply for this positionSummary of Responsibilities
· Coordinate all project efforts, administrative and technical, to ensure the most efficient and cost-effective execution of assigned projects
· Manage schedules, budgets, staffing, and project set-up with the team, clients and consultants
· Build quotes with the Salesperson for the Customer
· Ensure that defined measures of success on each particular project are communicated to the team
· Provide leadership to the client and team by communicating project objectives, contract scope, terms, and schedule. Define an inclusive process for project execution
· Serve as primary liaison contact with clients to complete projects on schedule, within budget and with maximum client satisfaction
· Evaluate building and site conditions
· Perform physical job walks and field measures for sales estimates
· Field verification of project's readiness to receive products
· Review order status plans and schedule updates
· Verify deliveries
· Punch list walk-thru with installer
Experience/Skills
· 2-4 years of furniture project management experience
· 4-6 years of office furniture installation experience
· Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Project)
· Ability to handle challenging situations and diffuse tense situations
· Proper English language skills required, bilingual in Spanish a plus
· Valid CA Class C Driver License
· Ability to stand for extended periods of time
· Ability to lift more than fifty pounds
· Hearing and vision capabilities within normal ranges
Job Summary
As an Account Manager, you will work collaboratively with internal project management teams to ensure the successful completion of a project from start to finish. You will serve as the main point of contact between the client, The Collective and/or other parties to manage timely delivery of customer requests. Collaborate with Account Management and Sales teams to deliver excellent projects and customer service.
Apply for this positionSummary of Responsibilities
• Provide furniture pricing and quotes to clients in a timely and professional manner
• Work alongside design team to create furniture packages (Thought starters, look and feel etc.)
• Attend client meetings with appropriate team members
• Responsible for the project/account team performance
• Program and manage large complex projects with multiple vendors, locations and stakeholders
• Perform on-site field measurements and surveys
• Manage a project calendar and deliverables for each client to ensure timely project success
• Provide complete information to Account Coordinators to place furniture orders
• Monitor projects for success
• Participate in product training and education
• Attend project interviews
• Responsible for growing key account and industry relationships (A&D, CM, GC etc.)
• Partner with internal team to prepare budget, bids and proposals
• Provide a high level of overall customer service
Experience/Skills
- 3-5 years in Project Management; experience in the contract furniture industry preferred
- Bachelor’s Degree or equivalent work industry experience
- Proficient in Microsoft Office Suite (Excel, Powerpoint, Word, Outlook)
- Ability to manage multiple tasks and projects simultaneously
- Problem solver, creative thinker, and a “roll up your sleeves” attitude to dive into projects with multiple obstacles and stakeholders
- Working knowledge of interior construction, commercial furniture, facilities management, or furniture manufacturing
- Interior design background a plus
- Ability to assemble a polished quote for a client with pricing from multiple manufacturers
- Ability to read and interpret floor plans
- Prior furniture dealer experience
- Understanding of the complexities and sophistication of the commercial furniture industry
Job Summary
We are looking for a Marketing Associate who can join our marketing team to help prepare well-written proposals and support our firm’s local marketing efforts. They will make a meaningful contribution to our overall brand presence through proposal development, collateral creation, and local creative campaigns. They will become a key player that works cross-functionally between the sales, account management, and marketing teams.
Someone who enjoys marketing, keeping organized, and interior design will thrive in this position.
Summary of Responsibilities
Proposals
• Participate in the development and submittal of all RFP responses
• Schedule and host virtual kick-off meetings for each RFP pursuit, work with selected team members to establish internal deadlines and critical dates
• Own the creation of a responsibility matrix and align the team on all deliverables needed for a successful submittal
• Update RFPs in our CRM and monitor production status in-progress, completed, pending, awarded or lost, etc.
• Assist with managing, saving, and organizing templated proposal content
• Occasionally package and deliver hard copy responses of bids when necessary
• Aid with the creation of microsites for proposal submission (SquareSpace or similar working knowledge a plus)
Marketing Content
• Assist in the creation of marketing materials, website updates, social media campaigns, and ongoing enhancement of The Collective brand identity
• Help manage and post to The Collective’s social media accounts using a social media scheduler
• Produce compelling case studies by writing narratives and conducting project photoshoots
CRM
• Monitor and update/maintain project status for visibility and reporting (experience with Automator a plus)
• Update and maintain a client contact database
Experience/Skills
- 1-3 relevant years of experience is preferred
- Highly competent with presentation building tools create professional, consistent, and on-brand RFP submissions (Adobe Creative Cloud and PowerPoint a plus)
- Working knowledge of all cloud-based storage and file systems, including Box, etc.
- Advanced Microsoft Office Suite skills
- Prior experience with Graphic Design, Marketing, Interior Design, and/or desktop publishing is preferred
- Highly organized, with the ability to manage multiple priorities and monitor and task manage individual contributors to ensure deadlines are adhered to;
- High attention to detail with demonstrated strong written and verbal communication skills
Job Summary
The Project Manager is the sole source responsible for managing all aspects of a project to final close out. The responsibilities encompass planning, coordinating, and overseeing labor and all tasks pertinent to successfully implementing the project. This includes developing customer and third-party interface, managing critical dates, maintaining performance quality and budget objectives with the goal of providing utmost customer satisfaction.
Apply for this positionSummary of Responsibilities
· Coordinate all project efforts, administrative and technical, to ensure the most efficient and cost effective execution of assigned projects
· Manage schedules, budgets, staffing, and project set-up with the team, clients and consultants
· Build quotes with the Salesperson for the Customer
· Ensure that defined measures of success on each particular project are communicated to the team
· Provide leadership to the client and team by communicating project objectives, contract scope, terms, and schedule. Define an inclusive process for project execution
· Serve as primary liaison contact with clients to complete projects on schedule, within budget and with maximum client satisfaction
· Evaluate building and site conditions
· Perform physical job walks and field measures for sales estimates
· Field verification of project's readiness to receive products
· Review order status plans and schedule updates
· Verify deliveries
· Punch list walk-thru with installer
Experience/Skills
· Furniture project management experience
· Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Project)
· Ability to handle challenging situations and diffuse tense situations
· Proper English language skills required, bilingual in Spanish a plus
· Valid CA Class C Driver License
· Ability to stand for extended periods of time
· Hearing and vision capabilities within normal ranges